RETURN AND REFUND POLICY

ForgeField Supply

Last updated: 24 September 2026

This policy applies to products sold by ForgeField Supply, including outdoor equipment, power solutions, garden machinery, farm equipment, trailers, and workshop gear.

Requests for Cancellation

Contact support@forgefieldsupply.store as soon as possible if you want to cancel an order. If an order has already entered fulfillment or shipped, cancellation may no longer be possible.

Returns

Contact us before sending any item back. Return eligibility and instructions may vary by product and supplier. Do not send products to our administrative address unless customer support has provided written return instructions.

To request a return, include your order number, the item name, and the reason for your request. Eligible items should be unused, in their original packaging, and in resalable condition.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact support@forgefieldsupply.store promptly with your order number and clear photos where available. We will review the issue and provide the appropriate next steps.

Refunds

Where a refund is approved, it will be issued to the original payment method after the return or issue has been confirmed. Financial institutions may need additional time to show the refund.

Return Shipping

Return-shipping arrangements and costs depend on the reason for the return, product eligibility, and the return instructions supplied for the order. This policy does not limit any rights you may have under applicable law.

Contact

ForgeField Supply

support@forgefieldsupply.store